Check your answers.
GOOD MANNERS AND BAD
(1) Few English people will forget to say "Thank you" after (2) refusal, and "Please" after acceptance. It is always "No, thank you" and "Yes, please". If you phone an office, and (3) want to speak to Mr Smith, his secretary will say, "Oh, I'm (4) so sorry. He's out." It seems to be her fault. She seems to (5) take it personally.
Typical of English good manners is the typical fictional murderer. The typical American murderer is a killer, a gangster, or a drug-addict. He is the complete outsider, fighting against the (6) whole of the rest of society. The typical English murderer is completely (7) different He will be a little, (8) ordinary man. As far as his work is concerned, he is (9) unlikely to be a habitual criminal. He is more likely to belong to the professional classes, perhaps a dentist or a solicitor. He will be completely respectable, and live in the prim and (10) proper suburbs. The chances are that his house will be semi-detached so that his inquisitive neighbours can hear (11) suspicious noises through the wall. He will be a non-drinker, perhaps teetotal. Conservative in politics, he will go to a Protestant church.
The (12) reason for murder will be a guilty passion for his secretary or the wife of a colleague. The person he murders will be his wife, And the murder will not be done on the (13) spur of the moment. It will be planned to the (14) last detail. His motive will be that it is better to murder his wife than to (15) lose his respectability.